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Story Time with Father Christmas

Join us for The Story of Christmas read by Father Christmas in the beautifully decorated room sets at Milestones Museum.

Household groups will be seated in their bubbles to enjoy this magical family story. Afterwards, a gift will be given to every child from the winter sleigh with the help of the loyal Milestones’ elves.

Sessions last 30 minutes and begin at: 10:30, 11:30, 12:30, 14:00, 15:00 and 16:00. Places strictly limited to maximum 20 per session. Pre-booking is essential and children must be accompanied by an adult. Household size limited to six people.

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Story Time with Father Christmas essential information

What is included in my Story Time with Father Christmas ticket?

Each ticket grants one person access to one pre-booked Story Time with Father Christmas session at your chosen time, as well as entry to Milestones Museum for the day.

Do I need to buy an admission ticket for the museum too?

No. Each Story Time with Father Christmas ticket includes admission to Milestones for one person on the day of your session. Anyone in your group who does not have a ticket for Story Time with Father Christmas will need to purchase a regular admission ticket in order to gain entry to the museum.

How many tickets do I need to purchase?

You need to purchase a ticket for each person attending Story Time with Father Christmas, including children aged under five. This is so that we can control and monitor the number of people in the space at any one time, in line with our COVID-19 safety measures.

Do I need to book a visiting time too?

Only for people in your group who are not booked to attend a Story Time with Father Christmas session. We have amended our visitor capacities to account for all Story Time with Father Christmas bookings. If building capacity reaches a certain level during any day, however, we may need to ask those who have already attended their pre-booked session to leave the building.

What about during the Milestones Christmas Market?

From Friday 4 - Sunday 6 December we will be hosting our annual Christmas Market. This event falls outside normal entry ticket and has a special, one-off, reduced admission cost. Story Time with Father Christmas tickets will still allow entry to Milestones on these days, but any members of your group who are not attending Story Time with Father Christmas will need to purchase tickets for the Christmas Market in order to gain entry to the museum.

What about the PRESENTS!?

For each ‘child’ ticket within your order, you will receive a gift from Father Christmas. Presents will be distributed at the end of each Story Time with Father Christmas session.

How will the event be COVID-19 safe?

We have calculated a safe capacity within the event space so that all attendees can easily practise social distancing. A limited number of tickets is available for each session and only those with pre-booked tickets will be allowed entry. High contact surfaces will be sanitised between sessions and all elves have been briefed on necessary safety measures. For a full list of precautions being taken within the museum, please consult our COVID-19 Risk Assessment.

Will I have to wear a face covering?

Yes. All visitors aged 10 years old and over are required to wear a face covering throughout the museum, unless seated at a table in our café.

What happens if the event is cancelled?

If we are prevented from delivering a Story Time with Father Christmas session due to COVID-19 restrictions or any other reason, we will inform all ticket holders affected with as much advance warning as possible. All pre-booked tickets will be fully refunded.

  • Father Christmas