Book Your Tickets
Enjoy unlimited visits to Milestones Museum! With your ticket, you can return to Milestones Museum as many times as you like for a whole year.
You can purchase tickets online. Select the date you would like to visit Milestones and choose a visiting time. Returning visitors should book with the 'current ticket holder' option and ensure they are using the email address from their first booking.
When you book your ticket, we will ask you if you are a UK taxpayer and if you are happy for us to claim Gift Aid on your ticket purchase. This means we can claim an additional 25p on every £1 which makes a real difference to Hampshire Cultural Trust's work to change lives through culture.
For more information, please see our FAQs.
Educational groups
General admission tickets are not available to educational groups. Please contact milestones.schools@hampshireculturaltrust.org.uk to enquire about bookings for educational groups of any size, and to benefit from discounted admission for schools (mainstream, SEND, state, independent) and Home Education Groups.
How to get here
Walking or Cycling
There is an easy low traffic walking and cycling route to Milestones from Basingstoke town centre and the train station. From Alencon Link go west travelling on the shared path on the north side of Churchill Way West. You’ll pass the flats and the play park on your right before you cross over Sinclair Drive at the pedestrian crossing and turn slightly right to take Churchill Way North. Turn right from Churchill Way North onto the shared path leading toward Houndmills then go under the railway bridge then immediately turn left before you reach Fyffes. Take the footbridge to cross over the A340 dual carriageway and follow this path a short distance before turning left under the railway bridge. Milestones is then up the path on your left. Cycle parking is directly outside our museum in the car park. This route is about a mile and a half and should take about ten or fifteen minutes on a bicycle or about half an hour to walk.
Public transportation
There are two bus routes that you could take, both can be boarded outside Basingstoke railway station or at the bus station.
Number 8 to Kempshott – This bus travels past the south side of the Leisure Park. Get off the bus at 'Greenway'. After you get off the bus, cross over the road and walk through the Leisure Park to the museum. This is a shorter bus journey but a longer walk.
Number 6 to Winklebury – This is a longer bus journey but a shorter walk. The bus travels in a loop around Winklebury which is to the North of the Leisure Park. Get off the bus at the Hampton Court stop on Winklebury Way. Cross the road and follow the path down towards the Leisure Park. When you find yourself walking through a tunnel painted in the style of a giant aquarium then you are in the right place! The museum is then on your left.
When you're going back towards the town centre this is a much shorter journey as the bus has already completed most of the loop.
By car
Exit the M3 at junction 6 or 7. Follow signs for Basingstoke Leisure Park and Milestones. Free car parking is available in front of the museum. During event days parking at the front of the museum may be reserved for blue badge holders only. If this is the case please park in the other leisure park car parks and follow pedestrian signs to Milestones. On these very busy days we would suggest entering the Leisure Park from the West Ham Roundabout entrance and entering the leisure park car parks near to Buzz Bingo. This should mean that you avoid queuing by McDonalds and KFC.
For information on electric car charging please visit Electric vehicle charging points (information provided by Basingstoke and Deane Borough Council).
Basingstoke has fantastic transport links to and from London, Reading, Southampton and many other major cities.
Accessibility
At Milestones, we aim to be as accessible as possible to everyone. If you have any questions before your visit, please call us on 01256 639550 or email milestones.museum@hampshireculturaltrust.org.uk.
Wheelchairs can be borrowed for use during your visit. The wheelchairs are free, but subject to availability: we recommend booking in advance. We do not have mobility scooters for hire but you are welcome to bring your own.
Milestones is built on three levels with cobbled floors and tramlines in the Victorian and Edwardian parts of the museum. Some difficulty may be experienced by wheelchair users in this area. The 1930s area is flat, although some parts of the flooring are textured. Both areas have pavements with dropped kerbs. A map is available at reception showing a route around the museum which avoids most of the cobblestones.
Assistance dogs are welcome but must be identifiable as such.
There are seven allocated accessible parking spaces near the main entrance and space available for coaches and minibuses. Parking spaces for blue badge holders do not need to be booked in advance.
The main doors into the museum are double width and open automatically. There are two lifts available, one either side of the main stairs.
Accessible toilets can be found on both entrance and museum floor levels.
If you are looking for a quieter visit, we would recommend a weekday. Schools visiting Milestones normally leave around 2pm.
Audio Guides
Make the most of your visit to Milestones Museum with our award-winning audio guides. The guides are free to every visitor to use. The audio guide desk is on the bottom floor of the museum.
Group visits
Milestones is the perfect day out for groups of all ages!
We offer discount on admission for groups of 15 people or more and free entry and a meal voucher for coach drivers
To find out more and to book your group visit, please email milestones.museum@hampshireculturaltrust.org.uk.
Support
Hampshire Cultural Trust is a registered charity. Please donate to help us re-connect our communities through culture.