Staying safe

We are committed to doing everything that we can to ensure that everyone has a safe and enjoyable visit. With the change in government guidance, there are steps that we can all take to help keep everyone safe. While you are at Milestones Museum…

We will

  • Give you a warm and friendly welcome
  • Provide hand sanitiser for you to use
  • Regularly monitor and clean shared spaces

We ask you to

  • Wear a face mask unless you are exempt
  • Keep a comfortable distance between you and other people
  • Enjoy your visit!

If you have any concerns or questions during your visit, please talk to a member of our team – we will be happy to help you.

You can find out answers to some commonly asked questions in our Staying safe FAQs.

Please do not visit if you or any members of your household are showing symptoms of COVID-19 or if you have been in contact with anyone who has it. Information on how to re-book or cancel your visit is detailed on your booking confirmation.


Hampshire Cultural Trust is a registered charity. The coronavirus crisis has had a huge impact on all of us. Please donate to help us re-connect our communities through culture.



At Milestones, we aim to be as accessible as possible to everyone. If you have any questions before your visit, please call us on 01256 639550 or email

Wheelchairs can be hired for use during your visit. Hire is free, but subject to availability: we recommend booking in advance.

Milestones is built on three levels with cobbled floors and tramlines in the Victorian and Edwardian parts of the museum. Some difficulty may be experienced by wheelchair users in this area. The 1930s area is flat, although some parts of the flooring are textured. Both areas have pavements with dropped kerbs. Assistance dogs are welcome.

There are seven allocated accessible parking spaces near the main entrance and space available for coaches and minibuses. Parking spaces for blue badge holders do not need to be booked in advance.

The main doors into the museum are double width and open automatically. There are two lifts available, one either side of the main stairs.

Accessible toilets can be found on both entrance and museum floor levels.

Audio Guides

Make the most of your visit to Milestones Museum with our award-winning audio guides. The guides are free to every visitor to use and are available in a number of different languages. The audio guide desk is on the bottom floor of the museum. Audio guides will be thoroughly cleaned after use.

Group visits

Milestones is the perfect day out for groups of all ages!

Bring your group to Milestones to enjoy the following benefits:

  • Discount on admission for groups of 15 people or more
  • Pre-booked meal, cream tea or hot drink and cake at our onsite café
  • Free entry and meal voucher for coach drivers, plus 10% shop discount

To find out more and to book your group visit, please call 01256 639550 or email

How to get here

By car: exit the M3 at junction 6 or 7. Follow signs for the town centre and brown tourist signs for the Leisure Park and Milestones. Enter the Leisure Park at Entrance B, signposted Milestones. Free car parking is available in front of the museum.

Venue Hire

Milestones is a unique setting for your event, meeting or function. To find out more about the facilities we offer and costs, please call 01256 639550 or email