Book Your Tickets
Enjoy unlimited visits to Milestones Museum! With your ticket, you can return to Milestones Museum as many times as you like for a whole year.
You can purchase tickets online. Select the date you would like to visit Milestones and choose a visiting time. Existing ticket holders still need to book a day and time to visit - you will not be charged at checkout/on completion of your booking. Please make sure you provide the email address you originally booked with.
When you book your ticket, we will ask you if you are a UK taxpayer and if you are happy for us to claim Gift Aid on your ticket purchase. This means we can claim an additional 25p on every £1 which makes a real difference to Hampshire Cultural Trust's work to change lives through culture.
For more information, please see our FAQs.
Educational groups
General admission tickets are not available to educational groups. Please contact milestones.schools@hampshireculturaltrust.org.uk to enquire about bookings for educational groups of any size, and to benefit from discounted admission for schools (mainstream, SEND, state, independent) and Home Education Groups.
How to get here
Public transportation
There are two bus routes that you could take, both can be boarded outside Basingstoke railway station.
Number 8 to Kempshott – This bus travels past the Leisure Park where we are located. The stop you need is Greenway. After you alight, there is a short walk through the Leisure Park to the museum.
Number 6 to Winklebury – This bus is a little longer, but it does have a stop directly behind the museum. The stop you need is Hampton Court and it is on Winklebury Way. After you alight, cross the road and follow the path down. When you find yourself walking through a tunnel painted in the style of a giant aquarium then you are in the right place!
By car
Exit the M3 at junction 6 or 7. Follow signs for the town centre and brown tourist signs for the Leisure Park and Milestones. Enter the Leisure Park at Entrance B, signposted Milestones. Free car parking is available in front of the museum.
Basingstoke has fantastic transport links to and from London, Reading, Southampton and many other major cities.
Accessibility
At Milestones, we aim to be as accessible as possible to everyone. If you have any questions before your visit, please call us on 01256 639550 or email milestones.museum@hampshireculturaltrust.org.uk.
Wheelchairs can be hired for use during your visit. Hire is free, but subject to availability: we recommend booking in advance.
Milestones is built on three levels with cobbled floors and tramlines in the Victorian and Edwardian parts of the museum. Some difficulty may be experienced by wheelchair users in this area. The 1930s area is flat, although some parts of the flooring are textured. Both areas have pavements with dropped kerbs. Assistance dogs are welcome.
There are seven allocated accessible parking spaces near the main entrance and space available for coaches and minibuses. Parking spaces for blue badge holders do not need to be booked in advance.
The main doors into the museum are double width and open automatically. There are two lifts available, one either side of the main stairs.
Accessible toilets can be found on both entrance and museum floor levels.
If you are looking for a quieter visit, we would recommend a weekday. Schools visiting Milestones normally leave around 2pm.
Audio Guides
Make the most of your visit to Milestones Museum with our award-winning audio guides. The guides are free to every visitor to use. The audio guide desk is on the bottom floor of the museum. Audio guides are thoroughly cleaned after use.
Group visits
Milestones is the perfect day out for groups of all ages!
Bring your group to Milestones to enjoy the following benefits:
- Discount on admission for groups of 15 people or more
- Pre-booked meal, cream tea or hot drink and cake at our onsite café
- Free entry and meal voucher for coach drivers
To find out more and to book your group visit, please call 01256 639550 or email milestones.museum@hampshireculturaltrust.org.uk.
Venue Hire
Milestones is a unique setting for your event, meeting or function. To find out more about the facilities we offer and costs, please call 01256 639550 or email milestones.museum@hampshireculturaltrust.org.uk.
Support
Hampshire Cultural Trust is a registered charity. The coronavirus crisis has had a huge impact on all of us. Please donate to help us re-connect our communities through culture.