Accessibility

At Milestones, we aim to be as accessible as possible to everyone. If you have any questions before your visit, please call us on 01256 639550 or email milestones.museum@hampshireculturaltrust.org.uk.

Wheelchairs and motorised scooters can be hired for use during your visit. Hire is free, but subject to availability: we recommend booking in advance.

Milestones is built on three levels with cobbled floors and tramlines in the Victorian and Edwardian parts of the museum. Some difficulty may be experienced by wheelchair users in this area. The 1930s area is flat, although some parts of the flooring are textured. Both areas have pavements with dropped kerbs. Assistance dogs are welcome.

There are seven allocated accessible parking spaces near the main entrance and space available for coaches and minibuses. Parking spaces for blue badge holders do not need to be booked in advance.

The main doors into the museum are double width and open automatically. There are two lifts available, one either side of the main stairs. Visitors with mobility issues may find the Penny Arcade difficult to use. In peak times, this area can become very busy and therefore difficult to navigate.

Accessible toilets can be found on both entrance and museum floor levels.

Audio Guides

Make the most of your visit to Milestones Museum with our award-winning audio guides. The guides are free to every visitor to use and are available in a number of different languages. The audio guide desk is on the bottom floor of the museum.

Group visits

Milestones is the perfect day out for groups of all ages!

Bring your group to Milestones to enjoy the following benefits:

  • Discount on admission for groups of 15 people or more
  • Exclusive presentation by our costumed interpreters
  • Pre-booked meal, cream tea or hot drink and cake at our onsite café
  • Free entry and meal voucher for coach drivers, plus 10% shop discount

To find out more and to book your group visit, please call 01256 639550 or email milestones.museum@hampshireculturaltrust.org.uk.

How to get here

By car: exit the M3 at junction 6 or 7. Follow signs for the town centre and brown tourist signs for the Leisure Park and Milestones. Enter the Leisure Park at Entrance B, signposted Milestones. Free car parking is available in front of the museum.

By train or bus: a Centre Shuttle service runs between Basingstoke railway station town centre and the Leisure Park, stopping outside the museum. For shuttle bus information visit: www.basingstoke.gov.uk/centreshuttle.

Venue Hire

Milestones is a unique setting for your event, meeting or function. To find out more about the facilities we offer and costs, please call 01256 639550 or email milestones.museum@hampshireculturaltrust.org.uk.